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We want to let you know that the best way to communicate with us is by email. If you send an email and don't hear back from us during a regular dance week, please feel free to phone the studio as we do not receive every email that is sent to us. Take into consideration that we may not be able to get back to you right away due to Workshops, Feisannas, Nationals, Regionals, The Annual Recital, St.Pats Season and all other major holidays.(check your newsletter for more details)
Breda, Molly and Sinead respond to emails that come in through the studio email. As we have over 300 dancers, we get a lot of emails and phone calls and we want to respond to everyone. We have noticed that some people send emails that are lengthy with a lot of technical questions. Sometimes we are stumped by your questions and need to find out the answers. We certainly want to get back to every person who emails us, so, here's some tips you should remember when emailing the studio.
- Summarize or number your questions for a speedy response.
- For a Private Lesson say Private Lesson with Sinead in the subject heading
- For a Billing Question say so in the subject heading & address to Molly
- For a Costume Question say so in the subject heading
- For a question to Breda, say Question for Breda in the subject heading
- And so on... This kind of communication from you to us should ensure a speedier response to email questions.
Points to Remember:
- If you call the studio during the day, please leave a detailed message including your name and phone number. We will return your call at our earliest opportunity which may be longer than 24 hours
- Please remember that we are not available to take phone calls while teaching class. Messages left for a student in the studio will not be received during their class time.
- Please remember that the best way to contact us is via email at YeatesAcademy@aol.com
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